Frequently Asked Questions

How long does it take to get electronically fingerprinted?

It typically takes about 10 minutes from the time you are called, until all of your fingerprints have been captured.

Who Needs Live Scan fingerprinting?

Many agencies and programs accept electronically submitted fingerprints for occasions such as adoption and gaining a firearm permit. Certain careers and professions will also require fingerprints as part of a background check. Some of these include nurse practitioners, physicians, pharmacists, dentists, and more.

Is Live Scan fingerprinting messy?

No ink is used when doing live scan fingerprinting. You only need to touch a clean piece of glass to capture your images.

What is a live scan for fingerprints?

Live Scan fingerprinting is a method of recording fingerprints on a glass surface without having to use ink.

How long do live scan fingerprints take?

The process usually takes about 10 minutes until all of your fingerprints have been captured.

How many sets of fingerprint cards come with your appointment?

Our service includes up to 2 fingerprint cards in our price. You will receive 2 full sets of fingerprints. 

Can I be fingerprinted on my own cards or do we have to use your company cards?

Yes, you can bring in your own cards for our technicians to roll fingerprints on. We also keep FBI FD-258 cards in stock at all times. This card is the U.S. standard and is accepted by most agencies.

Can you provide live scan fingerprinting for the California DOJ?

Yes and No. We can capture your fingerprints via live scan and print out hard cards. Unfortunately, the state of California doesn’t allow live scan electronic submission outside of the state. You will have to follow California’s out-of-state guidelines for mailing in your fingerprint cards. 

Do you accept walk-ins?

We accept walk-in appointments at any of our locations.

What payment types do you accept?

We accept credit, debit, cash, and online payment for most of our appointments.

Common Reasons for Fingerprinting Appointments

  • FINRA fingerprinting, FBI background checks
  • Adoption, Attorney's, Child Care, Construction
  • Education, Hazmat, Firearm permits, Transportation
  • Pharmaceutical, DOE, Immigration

I am applying for a visa and need a police certificate or police clearance report. Can your company provide this for me?

Yes. The background checks come from the FBI and qualify as a police certificate or police clearance report for the USA.

What identification do I need for my fingerprinting appointment?

You will need to provide a government issued unexpired picture ID.

Can we obtain your FBI background check and have it Apostilled?

Yes. We can collect your fingerprints and electronically send them to the FBI on your behalf. After your background check is completed. We will then send your report to the Office of Authentication in Washington, D.C. Once your Apostille is completed, you will receive it via trackable mail.

How long is the Apostille process?

Currently during the pandemic, turnaround times have been about 8 – 10 weeks

How will I receive my Apostille?

The apostille will be placed in a clear sleeve and sent via USPS Priority mail. If your needs to be sealed, Do Not open the envelope.

If I have my FBI background check, can I send it to you for Apostille?

Yes, if you still have the original .pdf file. Your background check has to also be recent.

Do I need to take a picture with my FDLE appointment?

It depends on your profession and the ORI number. Most times, pictures are required. We will take your picture during your appointment.

How long does it take to receive my Florida Department of Law Enforcement (FDLE) results?

The background check is normally processed by FDLE within 1 to 48 hours and the report is sent to your requesting agency immediately after. The requesting agency has their own processing times and you may contact that agency to check your application status.

How long does it take to receive my FBI Background Check results?

Typically, you will receive your email results within 1 to 48 hours. Tamper proof copies are available and will be delivered based on your choice of shipping method

I have an SF-87 card. Can you fingerprint me on this card?

Yes, we can fingerprint you on this card. It’s a card normally given out for Federal employment.

How Do Federal Records Searches Differ From Searches on the County/Parish Level?equently asked question example

Federal searches involve searches of criminal and civil cases in federal jurisdictions. This is not the same thing as an FBI or Department of Justice search—it’s simply a check for a history of cases in which federal courts had jurisdiction.

County/parish searches, meanwhile, show all criminal and civil cases being handled at the county level. This accounts for most cases, but some cases that are particularly egregious or simply fall under the jurisdiction of the federal government will be seen in federal court.

Why You Should Trust BioFingerprint Portal With Your Federal Records Searches

While BioFingerprint Portal may not boast the widespread recognition of some larger background check firms, our commitment to quality workmanship surpasses industry standards. Central to our success is a dedicated team of researchers meticulously analyzing data retrieved from searches, ensuring the provision of accurate and pertinent information tailored to your needs. Rather than inundating you with an overwhelming amount of data, we deliver a refined set of information meticulously verified and scrutinized by our teams.

Moreover, we offer these services at competitive rates and, as a smaller company, pride ourselves on delivering a highly personalized level of customer care.

Reach out to our team today to discover how we can cater to your needs effectively.

How far back does a federal criminal search go?

There aren’t nearly as many limitations for reporting criminal information as there are for credit and financial information in background checks. There are no federal acts limiting the look back period for federal criminal searches, which means you could see convictions from decades ago. However, most employers will typically request about seven to 10 years’ worth of information for their searches.

What shows up in a federal criminal background check?

A federal criminal background check will reveal case information from federal district courts (94 total) regarding any type of criminal case heard in federal court. Common examples of these types of cases include white collar crimes, fraud, embezzlement, kidnapping, firearms offenses, robbery and many more. These types of background checks are ideal for companies or government agencies hiring employees that will have access to secure information, including executives, financial and banking staff and CPAs. It’s also useful for law enforcement officials trying to piece together a criminal background of a suspect, or gather suspect lists

What is a federal civil search?

A federal civil case involves a legal dispute between two parties in the federal court system. Federal courses are much more serious in nature than the kinds of civil cases you’d tend to find on the county level.


As with a local criminal search, investigators search for dispositions or the most recent entries in the case files. Dispositions indicate the case was closed, and will include information such as judgment amounts and who was awarded the judgment. Last entries indicate the case is either still pending in the court system or was settled out of court.

Federal civil cases tend to involve issues related to civil rights violations, interstate commerce, matters involving the federal government or cases involving major financial institutions.


What us a federal criminal search?

Federal criminal searches involve the use of the government’s PACER criminal record system, which covers the 94 federal jurisdictions. These crimes include crimes across state lines, crimes committed on federal land, crimes against federal employees and other categories that put criminal activity into federal jurisdiction. This is also not the same thing as a national criminal database search.


Federal offenses are nay types of crimes that violate federal law. They often involve criminal activities that are national by nature, such as counterfeiting, gun law violations, financial fraud, corporate crimes, wire fraud, computer hacking and healthcare fraud. You typically won’t find these crimes in local or state records, because the federal court has jurisdiction over them.